Pup-n-Cuts, located only a mile from my house at 2573 Apple Valley Rd, was recommended to me by a friend so I took his word for it and booked her an appointment. They were able to get her in with a day's notice, so that was really convenient. Harleigh and I arrived at Pup-n-Cuts at 8:25 a.m. and I let Harleigh sniff around the yard.
From the outside, there's not much. Apparently they are having a hard time keeping grass alive in the front yard--doesn't have much curb appeal. Especially in such a lively growing area like Brookhaven, you'd expect a little more "oomph" from the street. When a member of the staff arrived at 8:40 (note 10 minutes after said appointment time/open for business) they mentioned something about wondering where the receptionist was. OK--strike one. I get that it's 10 minutes, but I was going in late to work to make sure I got there at 8:30 for her check-in time. Just made me feel like my time wasn't appreciated/respected. The inside (the lobby at least) seemed clean and well kept. As a new customer, I would have appreciated a tour but didn't have much time left to get to work. Inside, they didn't say much--just had me sign a form which they hurried me through to sign so I didn't get to read the whole thing. That was annoying since THEY were late to begin with, not me! Harleigh is a scaredy cat--especially of men. The two techs there were both men, so I knew she'd be hesitant to go back with them. Harls was on a pinch collar and the tech kept pulling it to get her to come to him. I didn't love that, so of course I intervened and tried to get her to warm up to him. I was able to walk her back and say bye. I felt like a mama dropping her kid off at pre-k or something (as I know that is happening in some schools today!).
She was done by lunch time, so I swung by to pick her up and she was of course just fine. She was smelling good and pretty as ever--although not looking very different. My receipt was a simple credit card receipt, nothing with the services performed. I couldn't tell you if they gave her a cut or not, but she sure did smell good and her nails were nice and trimmed! I would have enjoyed a cute little bandana that screams "I am cute and clean!" to share with you all here on the blog/insta/fb but they didn't do anything special like that. I guess I'm that customer that needs that extra bit to return, so I'll keep shopping around for a neighborhood groomer for my princess. Any recommendations fellow dog owners?
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